Digital Recall Management - mock recall planning procedures services

Part 9: What is the Operations Department Role in a Mock Recall to Test Recall Readiness?

The operations department plays a pivotal role in the product recall process. Recall notices might require organizations to change production processes for public safety reasons, and operations personnel facilitate these changes. For successful recall management, the operations team works with other departments to remove dangerous and faulty products. So how does the operations department [...]

Part 9: What is the Operations Department Role in a Mock Recall to Test Recall Readiness?Mock Recall Team2022-06-28T21:09:53+00:00

Part 8: What is the Role of the Marketing Department During Mock Recall and Product Recall Planning?

Product recalls don't just present safety and legal issues. They have a significant impact on how customers perceive organizations. Faulty or dangerous products often result in negative responses from the media and the public, and poor response times and non-compliance can make the situation worse. This is where the marketing department comes in. It's [...]

Part 8: What is the Role of the Marketing Department During Mock Recall and Product Recall Planning? Mock Recall Team2022-06-28T19:37:10+00:00

Part 7: How Important is Management in the Product Recall Planning Process?

Management can make or break the success of organizations responding to product recall notices. Poor management jeopardizes an entire organization; effective management leads to much better outcomes. In the latest in our series about the effect of product recalls on different departments, we look at management, which plays the most important role of all [...]

Part 7: How Important is Management in the Product Recall Planning Process?Mock Recall Team2022-06-08T19:51:08+00:00

Part 6: What is the Role of the Maintenance Team in Mock Recall Planning and Exercises?

The maintenance department plays a significant role in product recall management. Without the maintenance team, an organization can't manage product recalls — and could face lawsuits and expensive government penalties. As we continue our series about the impact of product recalls on different departments, we examine the role of the maintenance team in product [...]

Part 6: What is the Role of the Maintenance Team in Mock Recall Planning and Exercises?Mock Recall Team2022-06-28T19:47:21+00:00

Part 4: What is the IT Department’s Role in Mock Recall Planning Exercises?

You might not associate IT with product recall management, but IT departments have an important role to play in handling recall notices from the federal government and other agencies. Without robust IT procedures and technologies, organizations can't improve recall response times and could experience negative financial and legal consequences. Here's a scenario: The FDA [...]

Part 4: What is the IT Department’s Role in Mock Recall Planning Exercises?Mock Recall Team2022-06-08T15:17:57+00:00

Part 2 – What is the Customer Service Department’s Role in Product Recall Management and Mock Recall Planning?

Once a product recall hits the news, customers might call or email you with concerns. What is the customer service deparatment's role in product recall management and mock recall planning? Are they ready to handle questions like: "Is my health at risk?" "What should I do next?" "What are you going to do [...]

Part 2 – What is the Customer Service Department’s Role in Product Recall Management and Mock Recall Planning?Mock Recall Team2022-06-08T14:34:45+00:00

Recall Readiness for a Product Recall

Imagine the scene: You wake up, turn on your laptop, and read your emails. There's a message from someone at your legal department: "We've received a product recall notice from the FDA. One of our products contains a dangerous ingredient. We need to act now." The FDA (and other federal agencies) issue warnings like [...]

Recall Readiness for a Product RecallMock Recall Team2022-06-06T20:02:29+00:00

Cosmetic Safety Legislation Threatens to Spur More Recalls

The FDA monitors cosmetics and make-up for safety, BEFORE they hit consumer shelves. Learn how cosmetic safety legislation threatens to spur more recalls, and the proper recall planning can test your recall readiness. In fact, since the business of creating and selling makeup became big business for YouTubers, influencers across the globe jumped on [...]

Cosmetic Safety Legislation Threatens to Spur More RecallsMock Recall Team2022-05-31T14:53:15+00:00

Pitfalls to Look Out for in an Effective Product Recall Plan

An effective product recall plan involves multiple levels of consideration. These range from PR matters to staff mobilization and stock retrieval. Multi-faceted recall processes pose many pitfalls that might prove problematic for companies if poorly managed. The New Normal could worsen recall woes for various industries (i.e., foodstuff and healthcare) as regulatory bodies like [...]

Pitfalls to Look Out for in an Effective Product Recall PlanMock Recall Team2022-06-06T20:03:35+00:00

Why Product Recalls Cost Medical Device Manufacturers $5,000,000 a Day

Researching and developing a medical breakthrough is easy when you compare it to the process of getting approval from the U.S. Food and Drug Administration. The FDA had a long list of requirements to reach and maintain compliance, and it’s not a cheap or easy process. Failing to do so, however, can cost your [...]

Why Product Recalls Cost Medical Device Manufacturers $5,000,000 a DayMock Recall Team2022-06-06T20:03:54+00:00