MOCK RECALLS-PROTECTING YOUR INVESTMENT
Manufacturing Recall Planning & Mock Recalls
Manufacturers do their best to make safe and enjoyable products. And as much as they try to get it right, sometimes things just happen. RECALLS are wide ranging and have included toys containing lead, shower doors that spontaneously shatter, SUV’s with faulty ignition switches forcing gears to change while in motion, and 36 million pounds of turkey.
Mock Recalls, is a division of Trievr Recall Management. Trievr has been helping organizations in pharma, medical device and several other industries successfully conduct product recalls and withdrawals seamlessly through its SaaS based on-demand system for over 10 years.
While working with many of its clients, TRIEVR discovered that most had a recall plan in place, but many had not tested the recall plan with a mock recall inventory-based traceability exercise or a recall simulation to test the organizations entire process.
To meet this vital need, TRIEVR and Mock Recalls has partnered with RQA, Inc., a global leader in providing quality assurance, crisis management, and risk mitigation consultancy and training, to offer a recall simulation and mock recall training program, utilizing TRIEVR’s Recall platform, that challenges your organization’s capabilities and training and readiness, from initial incident identification to recovery of the affected product.
Take nothing for granted
Whether your product is a new or an existing medical device, pharmaceutical, cosmetic, food & beverage or chemical, Mock Recalls is purely focused on protecting your product investment by working with you to create a new recall plan or analyze your current recall plan and then put it through a mock recall or recall simulation test to insure you are prepared for a possible product recall.
Recall Planning and Testing could include:
- Procedures for acquiring data that may lead to recall action
- Product identification and lot code definition, lot trace systems
- Recall process flow diagram or checklists available
- Resources identified to perform health hazard assessment
- Elements of recall strategy defined
- Model communications available: press release, customer letters
- Model effectiveness checks available: written, telephone interview, personal visit Procedure for performing post-recall review
- Statement of Product Quality and Safety
- Procedure for maintenance of Recall Manual
- Relevant regulations and regulatory authority identified
- Organizational training requirements identified
- Mock recall requirements identified
- Recall Team members identified with contact information
- Roles and responsibilities identified for team and related functions
Mock Recalls VS Recall Simulations
Conducting a mock recall twice a year is the basic assurance that inventory can be traced in the event of a recall. A recall simulation ensures that the organization is trained and ready to respond with a robust recall plan.
A recall simulation involves a fictitious, but realistic, situation about one of your company’s products currently in the marketplace, created to test the Recall Team’s ability to efficiently and effectively conduct all aspects of a recall. The initial report of an incident is escalated into a true crisis situation as the simulation progresses. Because it involves “real” product, information and records, a realistic situation, and is conducted under time pressure, it is as close to a “real” recall as possible.
A lot-trace exercise (mock recall) tests a company’s ability to either forward trace a component from receipt to finished product or backward trace a component of a finished product back to the supplier. This exercise tests a company’s record keeping procedures and systems as well as the internal tracking systems for components and finished goods.
A Recall Simulation includes all aspects of a “real” recall situation, and it tests people, processes and systems. One of the most important parts of a Recall Simulation is it puts the team in a situation which allows it to proactively practice its recall process and see how well it follows its plan. RQA will engage the team in complex and emotionally charged activities, such as initial issue investigation with limited information, decision making as a team of unique individuals, lot-trace exercise and root cause analysis, while sifting through an over-abundance of information and records, all under extreme time pressures.
SOME OF TRIEVR RECALL MANAGEMENT’S PLATFORM FEATURES TO HELP WITH MOCK RECALL PLANNING
with its corresponding communications with all stakeholders
tracks and monitors where all recalls are in the process and who has yet to respond
AND EVALUATION
FAST. SECURE. RESULTS.
Don’t let another day go by without having the right mock recall plan created and tested.
IN THE NEWS
TRIEVR Recall Management, MockRecalls sister company, and RQA, Inc. are pleased to announce they have entered into a strategic partnership, combining TRIEVR’s industry leading SaaS recall management platform with RQA’s robust recall simulation assessment and execution solution. Find out more about our new Mock Recall and Recall Simulation Training program.
Mendtronix Inc. and TRIEVR Inc. announce a joint marketing and operations agreement providing efficient and cost effective total medical and non-medical device recall management services where TRIEVR’s Recall/Field Action/Field Alert SaaS solution, combined with Mendtronix’s inventory management and technical services providing a strong and complete offering for recalled devices.
